Get in Touch with Us

Your satisfaction matters to us at Thomas Cook Mauritius. If you need assistance with our services, we’re here to help. Reach out to us anytime via phone or email—we’re just a step away!

contact information

Visit Our Office:

Ground Floor, Anglo Mauritius House,
Intendance St, Port Louis

Customer Service Hotline

+230 213 41 41

Available Monday to Saturday

Opening Hours:

  • Monday to Friday:8:30 AM – 4:30 PM
  • Saturday: 9:30 AM – 2:00 PM​
  • Sunday and Public Holidays: Closed

Email Support

Have questions? Email us at: info@thomascook.mu

Need to file a complaint? Write to us at: complaint@thomascook.mu

To ensure your issue is resolved promptly, make sure to provide:

  • Your mobile number
  • A detailed description of the issue
  • Relevant transaction details, such as reference numbers, date, and time (if applicable)

Your Feedback Matters

We value your input and the opportunity to grow through your feedback.

By filling out this form, you’re helping us measure our performance and identify improvements to provide you with even better service.

Head Office

Thomas Cook Mauritius
Ground Floor, Anglo Mauritius House, Intendance St, Port Louis