COMMUNIQUÉ FROM FOREIGN EXCHANGE DEALERS OFFERING MONEY VALUE TRANSFER SERVICES FOLLOWING PUBLICATION OF A PRESS ARTICLE IN A DAILY NEWSPAPER
7 December 2023
Foreign Exchange Dealers providing money value transfer services have taken cognizance of a press
article published in a daily newspaper today. The said press article purports that foreign workers in
Mauritius who have recourse to money value transfer services (“MVTS”) are not being treated fairly
by one or some of the Foreign Exchange Dealers.
The relevant Foreign Exchange Dealers have met to urgently look into the allegations made against
them, and to take appropriate actions with a view to maintaining the highest level of customer service
delivery to all foreign workers desirous to avail such MVTS transactions.
The Foreign Exchange Dealers are contemplating several immediate solutions, amongst which the
extension of their opening business hours whilst considering the related security aspect and available
workforce resources.
The Foreign Exchange Dealers reiterate their commitment to serve all their customers, including the
foreign workers, in a responsible, ethical and fair manner, and to ensure that MVTS transactions are
not subject to limitations. The relevant Foreign Exchange Dealers are working in that regard in close
consultation with the Bank of Mauritius, which is their regulatory authority.
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*Volume dealings are negotiable.
The rates may vary at the discretion of the TCM and may change without any prior notice with regards to exchange rates. Advice on updated rates should be sought before any transaction of whatsoever nature. No liability whatsoever is accepted by the TCM for any direct or consequential loss arising from the use of these rates.
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